The impact of technology in the workplace cannot be ignored. In fact, 27% of managers say that their digitization efforts are a matter of survival. However, your business can reap a lot of benefits from using technology in the workplace, benefits that go beyond mere survival.
| “Every modern workplace needs modern technology. Keeping up with evolving IT is both a requirement and a strategic benefit.” – Nahjee Maybin, CEO of Kenyatta Computer Services |
For instance, businesses who invest in modern technological solutions see an average revenue increase of 25%. That’s not including all of the additional benefits that come with proper technology usage that lead to additional cost savings, alongside that revenue increase.
In this article, we will explore 7 key benefits of technology in the workplace. These benefits will focus on how these tools can enhance your business operations, instead of simply keeping you above the baseline.
Why is it Important to Keep Up With Technology?
Although our focus is on technology as a benefit not a requirement, there is a real cybersecurity reason to keep your technology up-to-date. The truth is that 60% of cyber incidents are enacted by exploiting outdated software applications.
Most routine updates come with security patches that fix detected vulnerabilities. When you ignore a requested update, you leave your application (and your network) with the vulnerabilities that the update intended to fix.
Vulnerability Exploitation Surpassed Credential Theft as The Top Hacker Tactic in 2022
That’s why it’s so important to work with experts who monitor your network.
7 Key Advantages of Technology in The Workplace
1. Increased Productivity
Technology streamlines tasks and automates repetitive processes. Tools like project management software and cloud-based systems reduce time spent on administrative duties. Less time spent on busywork means more time spent on more complex or revenue-driving tasks.
2. Better Work-Life Balance
Remote and hybrid work benefit both employers and employees. Everyone on your team can enjoy a better work-life balance thanks to reduced commute time and flexible work hours.
Research supports the mental health benefits of working remotely. One study involving 2,400 workers found that after 1 year of remote work, rates of anxiety decreased by 22% and rates of depression decreased by 24%. Better mental health generally correlates with better employee productivity.
3. Enhanced Customer Service
Technology provides real-time communication channels like chatbots, social media, and customer relationship management (CRM) systems. Businesses can respond promptly to customer inquiries and offer personalized support.
As CloudSecureTech points out, 82% of customers expect to get their IT issues solved within the first call. Having access to these tools helps your business provide that service.
4. Improved Collaboration
Collaboration tools like video conferencing and instant messaging enable seamless communication among team members regardless of location. This connectivity fosters teamwork, idea sharing, and problem-solving.
| Discover How Else Technology Affects Business Operations |
5. Lower Operational Costs
Automation and efficient resource management reduce the need for manual labor and minimize errors. Additionally, cloud computing eliminates the need for extensive physical infrastructure that is expensive to both buy and maintain.
Using technology can also reduce the costs of a wide range of general business processes. Here are some examples of the difference it can make (although costs may vary depending on your specific tools and practices.
| Cost Before Technology Implementation | Cost After Technology Implementation | Savings | |
| Employee Training | $1,200 per employee | $600 per employee | 50% |
| Manual Data Entry | $50,000 annually | $10,000 annually | 80% |
| IT Maintenance | $100,000 annually | $60,000 annually | 40% |
| Customer Support | $200,000 annually | $120,000 annually | 40% |
| Office Space | $500,000 annually | $300,000 annually | 40% |
| Paper and Printing | $20,000 annually | $5,000 annually | 75% |
| Energy Consumption | $30,000 annually | $15,000 annually | 50% |
| Sources:
Neurosys: “Digital Transformation Cost Savings” (NeuroSYS) Knowledge at Wharton: “How Digital Technology Is Transforming Cost Management” (Knowledge at Wharton) Bain & Company: “Technology Cost: Making Hard Choices for Savings That Stick” (Bain) PhoenixNAP: “IT Cost Reduction Strategies” (phoenixNAP | Global IT Services) TechRepublic: “IT cost/benefit analysis” (TechRepublic) |
6. Better Time Management
Productivity apps and scheduling tools help employees prioritize tasks, set reminders, and track deadlines. These tools assist in managing time effectively, which helps ensure projects are completed on schedule and reduces stress.
7. Access to a Wider Talent Pool
Another benefit of using technology to facilitate remote work is access to more talent. Access to a diverse talent pool enhances innovation and allows companies to find the best candidates for the role, regardless of location.
| Enjoy All of These IT Services From KCS |
Strategically Leverage Your Technology With Expert Advice
Simply adding more technology to your workplace isn’t enough to gain these benefits. Your top priority needs to be strategically implementing the right tools and proactively training your staff on how to work with them. If you need help, IT consultants are up to the task.
Kenyatta Computer Services provides these consultants. All of our clients get their own vCIO who can help plan technology roadmaps and guide any new implementations. With our help, you’ll gain access to all of these benefits and much more!
Reach out today to get started.